Version: 1.0 Effective

Effective date: 2026.08.30. This

ServerAstra Informatikai, Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság Társaság short name: ServerAstra Kft. registered seat: 1158 Budapest, Petrence utca 66., Hungary Hungary company registration number: Cg. 01-09-873403 01-09-873403 tax number: 13791173-2-42 13791173-2-42 EU VAT number: HU13791173 HU13791173 ("Provider" or "ServerAstra") to "ServerAstra")

to the person or legal entity ordering or using the Colocation Service ("Customer"). This ("Customer").

This Agreement supplements ServerAstra's General Terms and Conditions of Services ("GTCs"), Acceptable Use Policy ("AUP"), Service Level Agreement ("SLA"), Privacy Policy, applicable Service Order and other applicable ServerAstra policies. For policies.

For purposes of this Agreement, "Service Order" means the Customer's applicable order, quotation, order confirmation, service configuration, individually negotiated agreement or other written or electronic record accepted by the parties which identifies the particular Colocation Service or its commercial or technical conditions. Unless conditions.

Unless expressly provided otherwise in this Agreement, the GTCs applicable to the Customer's Service apply, including amendments that have validly become effective in accordance with the GTCs and mandatory law. Where law.

Where this Agreement and the GTCs conflict specifically in relation to Customer Equipment, physical inspection, physical access, disconnection, removal, Secure Storage, retention or enforcement against Customer Equipment, this Agreement prevails. # 1. prevails.

1. COLOCATION SERVICE ## 1.SERVICE

1.1 Service The Service

The Provider supplies rack space, electrical power, network connectivity and related services for equipment supplied by the Customer ("Customer Equipment"). The Equipment").

The particular rack allocation, power allowance, network connectivity, bandwidth, IP resources, price and other commercial and technical conditions are specified in the applicable Service Order. ## 1.Order.

1.2 Technical limits Customer limits

Customer Equipment must remain within the physical, electrical, power, thermal and other technical limits applicable to the ordered Service. The Service.

The Provider may require correction, relocation or disconnection of equipment which exceeds contracted or safe operating limits. ## 1.limits.

1.3 Prepaid service Colocation service

Colocation is provided on a prepaid basis unless expressly agreed otherwise. Expiry otherwise.

Expiry of a paid Service Period without renewal does not require the Provider to continue providing rack space, electricity or network connectivity to Customer Equipment. # 2. Equipment.

2. CUSTOMER EQUIPMENT ## 2.EQUIPMENT

2.1 Customer responsibility The responsibility

The Customer is responsible for ensuring that Customer Equipment: a. Equipment:

a. may lawfully be placed and operated at the Provider's facility; b. facility;

b. is reasonably suitable and safe for use in a professional data-centre environment; c. datacentre environment;

c. complies with the technical requirements of the ordered Service; and d.and

d. does not contain or incorporate anything which may reasonably endanger or interfere with the Provider's facilities, systems, network, personnel, customers, business or security. ## 2.

2.2 Ownership and authority The authority

The Customer represents that it owns the Customer Equipment or otherwise has sufficient authority to place and operate it at the Provider's facility. Any facility.

Any ownership, leasing, financing, pledge or other third-party interest relating to Customer Equipment is the Customer's responsibility. The responsibility.

The Provider is not required to investigate title to Customer Equipment before accepting it. If it.

If another person later claims entitlement to Customer Equipment, the Provider may require sufficient documentary evidence before releasing the equipment and may retain it while a genuine ownership or authority dispute remains unresolved. ## 2.unresolved.

2.3 Equipment Inventory The Inventory

The Provider maintains an inventory of Customer Equipment placed in its facilities. The facilities.

The inventory may include, as applicable: manufacturer applicable:

• manufacturer and model; serial number; asset model;
• serial number;
• asset or chassis identifier; rack-unit size; approximate weight; photographs; and other identifier;
• rack-unit size;
• approximate weight;
• photographs; and
• other information reasonably necessary to identify the equipment. The equipment.

This may include, where relevant: storage devices; network interfaces; CPUs, relevant:

• storage devices;
• network interfaces;
• CPUs, RAM, GPUs and accelerators; expansion cards; power supplies; batteries; USB accelerators;
• expansion cards;
• power supplies;
• batteries;
• USB or removable devices; radio, devices;
• radio, cellular or wireless equipment; cameras, equipment;
• cameras, microphones or sensors; cables sensors;
• cables and adapters; and other and
• other internal or externally attached components. The components.

The Provider may record serial numbers and hardware identifiers, take photographs and compare installed equipment against information supplied by the Customer or previously recorded in the Provider's inventory. ## 4.inventory.

4.3 Inspection without prior notice Prior notice

Prior notice is not required where notice could reasonably compromise the purpose of the inspection, evidence may be altered or removed, or immediate action is reasonably necessary for security or safety. ## 4.safety.

4.4 Data stored on equipment Physical equipment

Physical inspection of storage media does not by itself authorize the Provider to examine files, databases, communications or other Customer content stored on that media. Logical media.

Logical access to Customer data remains governed by the GTCs, Customer authorization and applicable law. For law.

For the avoidance of doubt, any right under the GTCs to remove or erase Customer data from Provider devices or infrastructure does not authorize the Provider to access, delete or modify data stored on Customer-owned Customer Equipment. ## 4.Equipment.

4.5 Immediate protective action Where action

Where the Provider reasonably believes Customer Equipment or an installed component presents a security, safety, abuse or infrastructure risk, the Provider may immediately: disconnect immediately:

• disconnect network connectivity; disconnect power; isolate connectivity;
• disconnect power;
• isolate a port or component; power component;
• power equipment off; remove off;
• remove equipment from the rack; or place or
• place equipment into quarantine. ## 4.quarantine.

4.6 Refusal of inspection The inspection

The Customer shall not intentionally conceal equipment or obstruct an inspection permitted under this Agreement. Refusal Agreement.

Refusal to permit a reasonably required inspection may result in suspension or termination in accordance with the GTCs. # 5. GTCs.

5. DISCONNECTION AND REMOVAL ## 5.REMOVAL

5.1 Disconnection In Disconnection

In addition to the rights contained in the GTCs, Customer Equipment may be disconnected from network connectivity and/or electricity where: a. where:

a. the paid Colocation Service has expired; b. expired;

b. the Colocation Service has been suspended or terminated; c. terminated;

c. the equipment presents a technical, electrical, security or safety risk; d. risk;

d. immediate action is reasonably necessary to protect the Provider, its infrastructure, customers or third parties; or e.or

e. disconnection is required by law or competent authority. ## 5.

5.2 Removal from production space Following space

Following expiry, suspension or termination, the Provider may remove Customer Equipment from production rack space and transfer it to Secure Storage. The Storage.

The Provider is not required to continue consuming production rack capacity for equipment for which an active Colocation Service no longer exists. ## 5.exists.

5.3 Removal and Remote Hands charge Where charge

Where Provider personnel are required to disconnect, unrack, disassemble, inventory, handle, prepare or remove Customer Equipment, such work is charged at the Provider's applicable Remote Hands rate. As rate.

As of the Effective Date of this Agreement, the Remote Hands rate is EUR 129 per hour, plus applicable taxes. The taxes.

The charge applies to actual technical labour required and is billed using the Provider's normal Remote Hands billing increments. Removal increments.

Removal work may include, where applicable: orderly applicable:

• orderly shutdown where reasonably possible; physical possible;
• physical power and network disconnection; cable removal; unracking; disassembly disconnection;
• cable removal;
• unracking (removal from rack);
• disassembly reasonably required for safe removal; equipment removal;
• equipment identification and inventory; preparation inventory;
• preparation for Secure Storage; and preparation and
• preparation for collection or shipment. Where shipment.

Where no Provider labour is required, no Remote Hands charge arises merely because the Customer collects its equipment. # 6. equipment.

6. COLLECTION AND SECURE STORAGE ## 6.STORAGE

6.1 Collection period Following period

Following termination or expiry of the Colocation Service, the Customer shall arrange collection or return of Customer Equipment within 30 calendar days. The days.

The equipment may be disconnected and removed from production rack space before expiry of this collection period. The period.

The 30-day period allows the Customer to arrange recovery of its property and does not extend the original Colocation Service or require the equipment to remain powered, connected or installed in production rack space. ## 6.space.

6.2 Secure Storage Equipment Storage

Equipment removed from production service may be placed into "Secure Storage", meaning protected indoor, unpowered storage used by the Provider for equipment which is no longer actively colocated. Equipment colocated.

Equipment in Secure Storage: receives Storage:

• receives no electrical power; receives power;
• receives no network connectivity; is connectivity;
• is not actively operated or monitored; is monitored;
• is kept under reasonable physical security; and is and
• is reasonably protected from ordinary environmental exposure, contamination, accidental handling and unauthorized physical access. Secure access.

The Customer is responsible for the actual costs of: postage; courier of:

• postage;
• courier or freight services; transportation services;
• transportation from Secure Storage to the postal, courier, freight or logistics provider where required; shipment required;
• shipment insurance requested by the Customer; customs Customer;
• customs or export-related charges where applicable; packaging applicable;
• packaging materials; and other and
• other third-party charges reasonably necessary to return the equipment. ## 7.equipment.

7.3 Preparation and handling Provider handling

Provider personnel time required to retrieve equipment from Secure Storage, package it, prepare it for transportation or hand it to a logistics provider is charged at the applicable Remote Hands rate described in Section 5.3. ## 7.

7.4 Advance payment The payment

The Provider may require shipping, transportation and other external return costs to be paid in advance. The advance.

The Provider is not required to finance postal, courier or freight charges on behalf of the Customer. ## 7.Customer.

7.5 Transportation risk Once risk

Once Customer Equipment has been handed to the Customer's selected or approved postal, courier, freight or logistics provider, transportation is subject to the carrier's applicable conditions. The conditions.

The Provider's liability remains governed by the GTCs and mandatory law. # 8. law.

8. RETENTION AND POSSESSORY PLEDGE ## 8.PLEDGE

8.1 Retention To Retention

To the extent permitted by applicable law, the Provider may retain Customer Equipment remaining in its possession while matured amounts secured in relation to that equipment remain unpaid. ## 8.unpaid.

8.2 Possessory pledge To pledge

To secure the obligations described below, the Customer grants the Provider a possessory pledge (kézizálogjog) over Customer-owned equipment delivered into the Provider's possession under the applicable Colocation Service. The Service.

The parties intend that delivery of Customer Equipment into the Provider's controlled facility and the Provider's continuing physical control over the equipment constitute the transfer of possession, or where applicable joint possession, required for establishment and maintenance of the possessory pledge under applicable Hungarian law. Customer law.

Customer access to Customer Equipment for authorized installation, inspection or maintenance does not by itself constitute surrender of the Provider's possession or physical control. Following control.

Following disconnection, removal from production space or transfer into Secure Storage, the Provider may retain exclusive physical custody of the equipment while the pledge or another lawful right of retention remains in effect. This effect.

This Section applies only to the extent that the factual and legal requirements for establishment and continued existence of the possessory pledge are satisfied. ## 8.satisfied.

8.3 Secured obligations The obligations

The possessory pledge secures only amounts actually and validly due in connection with the applicable Colocation Service comprising: unpaid comprising:

• unpaid Colocation Service fees; Remote fees;
• Remote Hands charges; disconnection, charges;
• disconnection, unracking and removal charges; Secure charges;
• Secure Storage charges; reasonable charges;
• reasonable preservation costs; packaging costs;
• packaging and handling costs; postage, costs;
• postage, courier, freight and transportation costs incurred by the Provider; interest Provider;
• interest lawfully accruing on the foregoing amounts; and lawful and
• lawful costs of enforcement. The enforcement.

Depending on the type and value of the equipment, this may include sale through: a through:

• a specialist IT-equipment purchaser; a purchaser;
• a used-equipment dealer; an dealer;
• an online marketplace; competitive quotations; public marketplace;
• competitive quotations;
• public auction; or another or
• another commercially reasonable sales channel. ## 9.channel.

Customer Equipment does not automatically become property of the Provider because: payment because:

• payment is overdue; the overdue;
• the Service has expired; the expired;
• the equipment has been disconnected; the disconnected;
• the Customer has failed to collect it; storage it;
• storage charges have exceeded the equipment's value; or any or
• any particular period of time has passed. ## 9.passed.

Before lawfully selling or otherwise transferring Customer Equipment to an unrelated third party, the Provider may, where lawful and reasonably necessary to protect Customer or third-party information: securely information:

• securely erase data-bearing media; remove media;
• remove data-bearing media from the equipment; or arrange or
• arrange secure destruction of data-bearing media where reliable erasure is not reasonably practicable. Such practicable.

Such processing is for protection of stored information and does not authorize the Provider to use or examine Customer content for unrelated purposes. Reasonable purposes.

Reasonable sanitization or media-removal costs may be treated as enforcement or handling costs to the extent permitted by law. ## 9.law.

9.9 Costs and sale proceeds Reasonable proceeds

Reasonable costs incurred in connection with preserving, storing, handling, preparing, transporting, valuing, sanitizing or selling Customer Equipment may be deducted from sale proceeds to the extent permitted by law. Remaining law.

Remaining proceeds shall then be applied to the Provider's secured claim and any other claims according to their lawful priority. Any priority.

Any surplus remaining after satisfaction of lawful claims and costs belongs to the Customer or another person legally entitled to it. ## 9.it.

9.10 Accounting Where Accounting

Where required by law, the Provider shall prepare the required written accounting following enforcement and maintain appropriate records of the enforcement process. ## 9.process.

9.11 Low-value equipment Where equipment

Where Customer Equipment has little or no economically reasonable resale value, this does not by itself transfer ownership to the Provider. The Provider.

The Provider may use a commercially reasonable recycling, scrap or disposal channel only after obtaining the authority required by applicable law. # 10. law.

10. DEATH, DISSOLUTION, LIQUIDATION AND LOSS OF CONTACT ## 10.CONTACT

10.1 No duty to identify successors If successors

If a Customer dies, ceases to exist, enters liquidation or otherwise becomes unreachable, the Provider is not responsible for identifying or locating heirs, beneficiaries, shareholders, directors, liquidators, administrators or other successors. ## 10.successors.

10.2 Claiming equipment A equipment

A person requesting Customer Equipment in such circumstances must provide documentation reasonably sufficient to establish their legal entitlement or authority. Depending authority.

Depending on the circumstances, this may include: final include:

• final inheritance or probate documentation; documentation documentation;
• documentation establishing appointment as executor or administrator; appointment administrator;
• appointment as liquidator; corporate liquidator;
• corporate registry documentation;
• court documentation; court documentation; or other or
• other official evidence establishing entitlement. ## 10.entitlement.

10.3 Retention pending documentation Until documentation

Until satisfactory entitlement is established, the Provider may refuse release of Customer Equipment. Secure Equipment.

Secure Storage and other applicable charges may continue to accrue during that period to the extent permitted by law. The law.

The Provider is not responsible for delays caused by an heir, estate, liquidator or other claimant failing to produce the required documents. # 11. documents.

11. DATA, BACKUPS AND CONTRACTUAL PERFORMANCE ## 11.PERFORMANCE

11.1 Backups The Backups

The Customer remains responsible for maintaining appropriate backups of data stored on Customer Equipment. Colocation Equipment.

Colocation and Secure Storage do not include backup, data recovery or preservation of data unless separately agreed. Inspection, agreed.

Inspection, disconnection, removal or Secure Storage of Customer Equipment does not create any representation that data stored on the equipment will remain recoverable. ## 11.recoverable.

11.2 Data protection Data protection

Data protection and processing obligations otherwise remain governed by the GTCs, Privacy Policy and applicable law. ## 11.law.

11.3 Exercise of contractual rights The rights

The exercise by the Provider of a right expressly granted by this Agreement, including authorized inspection, disconnection, removal, quarantine or Secure Storage, when performed in accordance with this Agreement and applicable law, does not by itself constitute a failure by the Provider to fulfil its contractual obligations for the purposes of the GTCs. This GTCs.

This Section does not exclude liability for loss or damage where the Provider is liable under mandatory law or the applicable provisions of the GTCs. # 12. GTCs.

12. GENERAL PROVISIONS ## 12.PROVISIONS

12.1 Matters governed by the GTCs Payment GTCs

Payment terms, general suspension and termination rights, Acceptable Use requirements, IP resources, network use, liability, indemnification, SLA commitments, data protection, notices, dispute resolution and governing law are governed by the GTCs and applicable ServerAstra policies except where this Agreement expressly provides otherwise. ## 12.otherwise.

12.2 Mandatory law If law

If any provision of this Agreement conflicts with mandatory Hungarian or European Union law, mandatory law prevails to the necessary extent without affecting the remaining provisions. If provisions.

If a security or enforcement provision cannot be applied in the manner described, it shall be applied only to the maximum extent permitted by law and shall not be interpreted as creating an automatic transfer of ownership. ## 12.ownership.

12.3 Amendments This Amendments

This Agreement and its tariffs may be amended in accordance with the applicable amendment provisions of this Agreement, the GTCs and mandatory law. No law.

No amendment shall apply retroactively unless expressly agreed by the Customer or required by law. Where law.

Where mandatory law requires separate notice or express acceptance of a new or amended term, the amendment becomes effective against the Customer only after those requirements have been satisfied. ## 12.satisfied.

12.4 Separate information and express acceptance Where acceptance

Where required by applicable law, the Provider shall separately inform the Customer before contracting of provisions which materially depart from usual contractual practice or create additional monetary obligations and shall obtain the Customer's express acceptance of such provisions. In provisions.

In particular, the Provider may require separate express acknowledgment of: the of:

• the possessory pledge under Section 8; the 8;
• the standard EUR 10,000 maximum secured amount; the amount;
• the Remote Hands charge applicable to equipment removal and return handling; the handling;
• the Secure Storage tariff; and * postal, and
• postal, courier, freight and transportation costs associated with return of Customer Equipment. ## 12.Equipment.

12.5 Relationship with the GTCs This GTCs

This Agreement forms the separate Colocation Agreement referred to in Section II.II of the ServerAstra GTCs and applies only where the Customer orders or uses a Colocation Service.